PBC Solutions is looking for Regular Full-time Solution Architect to join our growing team!

About PBC Solutions:
PBC Solutions has been recognized as one of British Columbia's Top Employers for 2025!
PBC Solutions Ltd. was created in 2022 as a wholly owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross), #1 health benefits provider in BC. Our mandate is to design, transform, and deliver the benefits and claims administration services offered by governments and other large organizations along with our consortium partners DXC Advanced Solutions, NTT DATA, and EY.

Since the spring of 2023, PBC Solutions administers and leads the transformation and digitization of Health Insurance BC Services (HIBC) on behalf of the BC Ministry of Health. HIBC Services administers medically-necessary insured doctor and hospital services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs. In the future, the business will expand to additional public and private client work.

Position Summary
The Solution Architect supports a variety of applications, services, and systems including creating new application services and adapting existing ones to expand functionality as well as providing application support and maintenance support. This position will be involved in multiple concurrent projects that require deep technical skills and will be required to provide on-call after hours support when needed

This position is designated as a Grid Level 32, with a range of $121,092 - $139,245 per year. This includes a Temporary Market Adjustment Adjustment (TMA) of 11.8%.

Primary Duties:

Anticipate obstacles and think through the likely impact of the alternative proposals/solutions.
Provide application and database design consulting expertise, direction, and assistance to other team members.
Document and develop in-depth knowledge of the application/s and security components.
Develops architecture and security strategy plans and roadmaps based on sound enterprise architecture practices.
Maintain deep knowledge of the product architecture and of the technologies used.
Quickly assess multifaceted problems and complex situations.
Recognize patterns and distinguish the root cause.
Anticipate obstacles and think through the likely impact of the alternative proposals/solutions.
Analyze and interpret data and draw inferences.
Track developments and changes in the digital business to ensure they are adequately addressed in architecture and security strategy plans and updates artifacts.
Develops and maintains a detailed understanding of service solution platforms, configurations, interfaces, and supporting infrastructure environments.
Supports the ongoing maintenance and operations of existing solutions.
Maintains existing and proposed solution architectures and infrastructure delivery models and documents.
Manages system configurations and participates in infrastructure design, change, and maintenance to assure effective, reliable, and secure delivery of services.
Report updates proactively.
Maintain technical documentation of the solutions.
Escalate issues in a timely manner.
Ensure closure and resolution of the same.
Build checks in the team to ensure timely escalations.
Identify key and high-risk components.
Anticipates obstacles and thinks through the likely impact of the alternative proposals/solutions.
Maintains awareness of industry trends and provides regular briefing updates to client management.
Research new features, software, and tools.

Ensures enterprise-wide application design standards are maintained

Creates applicable reference architecture and technical infrastructure design standards.
Evaluates application development practices and creates development standards, policies, and procedures.
Ensures design and development policies are adhered to.
Develops architecture and security strategy plans and roadmaps based on sound enterprise architecture practices.
Maintains deep knowledge of the product architecture and of the technologies used.
Maintains technical documentation of the solutions.
Documents and develops in-depth knowledge of the application/s and security components.

Project Delivery

Is accountable for architectural deliverables.
Oversees developments and changes in the digital business to ensure they are adequately addressed in architecture and security strategy plans and updates artifacts.
Reports updates proactively.
Escalates issues in a timely manner.
Ensures closure and resolution of the same.
Builds checks in the team to ensure timely escalations.
Identifies key and high-risk components.

Performs other related duties as required, including:

Works with leadership to assist with financial planning and management.
Participates in planning of software maintenance releases.
Assists in the preparation of documents in support of procurement of goods and services.
Represents Information Technology at advisory and user group meetings.
Other duties as assigned.

Required Education and Experience

Relevant degree or diploma from a recognized university or college in technology, with structured training in architecture and solution delivery from industry-recognized authorities is required.
10 plus years of related, progressive experience in senior technical roles; 3 or more years’ experience leading a team of IT professionals.
5+ years’ experience architecting technical solutions, ensuring the design, development, implementation, and management of distributed applications, databases, and networks is required
Experience working in solution delivery role, or an equivalent combination of education and experience is required
Experience with DevOps principles, processes and tools including IaC, configuration management, CI/CD and orchestration as well as experience in Agile development and continuous delivery environments.
AWS, Azure, or google certifications or other external, industry-recognized architectural certifications is an asset.
Understanding of government compliance, security frameworks and regulations is an asset
Strong knowledge of SDLC methodology and Agile framework.
Experience working in a government environment and in the health industry is an asset
Excellent verbal and written communication skills is required
An equivalent combination of education and experience may be considered.

Knowledge, Skills and Abilities

Experienced in Ci/Cd tools, Agile management tools: E.g.: Ansible, Jenkins, Git, Bitbucket, Github, Jira, MS DevOps, Confluence, MS SharePoint…etc.
Experienced in object-oriented, UML, network, and system modeling using Visio or other tools.
Experience delivering distributed application services via cloud or hosted infrastructure.
Experience with Linux and Windows operating systems and system administration.
Experience in managing multi-tier distributed applications.
Experience supporting environments for full stack application development.
Experience with maintaining and supporting SOA middleware.
Knowledgeable with container-based orchestration such as Kubernetes.
Knowledgeable delivering single page applications using JavaScript frameworks (AngularJS, Node.js, Vue.js).
Knowledgeable with API service management.
Knowledgeable e administering and managing Identity and access.
Knowledgeable managing, integrating, and utilizing service API’s and data services.
Knowledgeable with ActiveBatch Job Scheduler or similar scheduling tools.
Knowledgeable in multitier, microservices, message oriented, or SOA architectures.
Knowledgeable in data processing models OLTP and OLAP.
Knowledgeable Java for middleware development and SQL database languages.
Knowledgeable of automated testing tools.
Solid understanding of HTML, CSS, and JavaScript including a strong understanding of modern web design development principles, such as responsive design, progressive enhancements, vulnerability assessment and mitigation.
Understanding of Business System Analysis.
Familiar with Business Process Modeling.
Possess basic SQL/database skills.
Ability to perform comfortably in a fast-paced, team-based system support and deliverables.

Required Competencies

Customer Focus
Integrity and Trust
Ethics and Values
Motivating Others
Drive for Results
Building Effective Teams
Priority Setting
Decision Quality
Business Acumen
Organizing

Travel / Work Location: Travel / Work Location: PBC Solutions operates in Victoria and Vancouver with a hybrid work model. Candidates are preferably located in one of these locations to be able to attend occasional in-person meetings.

What's in it for you
We offer a robust health & dental benefits plan, with flexible options that will meet you and your family's needs. We also offer a Defined Benefit Pension Plan (PSPP), for all eligible employees, as well as various generous paid leaves.

We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender or gender identity, sexual orientation, religion, ability, education level, parental status, or socioeconomic status.

PBC Solutions is an equal opportunity employer and welcomes applications from all qualified candidates.

To request an accommodation in completing this application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries to hr@pbcsolutions.ca

Does this opportunity resonate with you?
Are you seeking a work environment that will challenge you, provide stretch opportunities, and support your success and growth? Then you've found your ideal work environment - Apply today please! We'd love to talk with you to explore this opportunity further with you.

Please note, if selected for this opportunity, you will be required to undergo a background check in accordance with PBC Solutions policies.

We sincerely thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.

Please apply by April 25, 2025 by 4:00 PM PST. An eligibility list may be established for this position.

How we work

Our Guiding Principles

Honesty – We will be truthful. We will create a safe environment to communicate proactively, openly and with respect. We will be transparent and genuine with our interests.

Integrity – We will act consistently to do the right thing and ensure our words and actions align. Embracing opportunities and challenges, we will live our shared values and vision.

Reciprocity - We will strive for fair and balanced exchanges leveraging our unique strengths and resources, recognizing this requires an ongoing give and take. We will win and lose as one.

Autonomy – We respect and acknowledge the interests of each party. We trust each other to make decisions and act based on our diverse strengths to achieve our mutually desired outcomes.

Loyalty – We will be bold, brave, and committed to our relationship. As partners, we will advocate for one another, celebrate our successes, and have each other’s back through our challenges.

Equity – We commit to a balanced partnership. We will make decisions and act based on a fair assessment of capabilities, risks, constraints, and opportunities to achieve mutual success.

Our Intended Behaviours

Communication – We actively communicate in a timely, open, respectful, and responsive manner with the intent to gain understanding and find solutions.

Flexibility – We will be agile, adaptable, and creative to enable responsive service delivery and embrace challenges and change with an open-minded and positive attitude.

Perspective – We seek to understand interests, assumptions, actions, and diverse backgrounds by actively sharing and exploring all points of view.

Focus – We will use our Shared Vision as our North Star to evaluate, prioritize, and deliver successful results.

Trust & Confidence – We lead with trust. We consistently behave in ways that earn and inspire confidence by being credible, reliable, and transparent even when vulnerable.

Feedback – No surprises. We will maintain a strong relationship through timely, purposeful feedback in a safe, respectful, and collaborative environment.

Solution-oriented – We see possibilities rather than limitations. We use our diverse capabilities to develop options to resolve our challenges.