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Release Train Engineer
Saanichton or Burnaby, BCPBC Solutions is looking for a Release Train Engineer to join our growing team!
Please note: This is a full-time regular hybrid position, which requires regular in-office presence (in either Saanichton or Burnaby, BC).
About PBC Solutions
PBC Solutions has been recognized as one of British Columbia's Top Employers for 2025!
PBC Solutions Ltd. was created in 2022 as a wholly owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross), #1 health benefits provider in BC. Our mandate is to design, transform, and deliver the benefits and claims administration services offered by governments and other large organizations along with our consortium partners DXC Advanced Solutions, NTT DATA, and EY.
Since the spring of 2023, PBC Solutions administers and leads the transformation and digitization of Health Insurance BC Services (HIBC) on behalf of the BC Ministry of Health. HIBC Services administers medically-necessary insured doctor and hospital services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs. In the future, the business will expand to additional public and private client work.
Position Summary
The Release Train Engineer (RTE) is a critical role at PBC Solutions and acts as a coach and facilitator for the Agile Release Train (ART), ensuring the successful execution of SAFe Agile practices. The RTE is responsible for guiding teams through ART events, promoting collaboration, and helping Agile teams achieve their objectives. The RTE is viewed as a leader that peers and clients rely on. They see the business vision, and can bring others along the journey towards successful execution with you. They work to align teams with a shared technological and business vision, facilitate communication with internal and external parties, manage risks, and drive continuous improvement across the organization. The RTE plays a key role in optimizing team performance, ensuring smooth delivery, and fostering a culture of collaboration, innovation and accountability.
Primary Duties
Facilitate ART Events:
PBC Solutions is Headquartered in Saanichton, BC (a suburb of Victoria) and also has offices in Burnaby. We operate in a hybrid in-person and virtual environment and the successful candidate must be based in BC with the ability to come to the office when required.
What's in it for you
We offer market competitive total compensation, including an annual incentive bonus plan and market-based salaries. The base salary range for this position is $95,400 - $143,200 annually. Placement in the salary range will be determined by the level of experience and expertise based on corporate guidelines, with the goal to ensure market competitiveness and internal equity.
We offer a robust health & dental benefits plan, with flexible options that will meet you and your family's needs. We also offer a Defined Benefit Pension Plan (PSPP), for all eligible employees, as well as generous paid leaves.
We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender or gender identity, sexual orientation, religion, ability, education level, parental status, or socioeconomic status.
PBC Solutions is an equal opportunity employer and welcomes applications from all qualified candidates.
To request an accommodation in completing this application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries to hr@pbcsolutions.ca
Does this opportunity resonate with you?
Are you seeking a work environment that will challenge you, provide stretch opportunities, and support your success and growth? Then you've found your ideal work environment - Apply today please! We'd love to talk with you to explore this opportunity further with you.
Please note, if selected for this opportunity, you will be required to undergo a background check in accordance with PBC Solutions policies.
We sincerely thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.
This posting will be open until filled. We will start reviewing applications on April 29, 2025.
How we work
Our Guiding Principles
Honesty – We will be truthful. We will create a safe environment to communicate proactively, openly and with respect. We will be transparent and genuine with our interests.
Integrity – We will act consistently to do the right thing and ensure our words and actions align. Embracing opportunities and challenges, we will live our shared values and vision.
Reciprocity - We will strive for fair and balanced exchanges leveraging our unique strengths and resources, recognizing this requires an ongoing give and take. We will win and lose as one.
Autonomy – We respect and acknowledge the interests of each party. We trust each other to make decisions and act based on our diverse strengths to achieve our mutually desired outcomes.
Loyalty – We will be bold, brave, and committed to our relationship. As partners, we will advocate for one another, celebrate our successes, and have each other’s back through our challenges.
Equity – We commit to a balanced partnership. We will make decisions and act based on a fair assessment of capabilities, risks, constraints, and opportunities to achieve mutual success.
Our Intended Behaviours
Communication – We actively communicate in a timely, open, respectful, and responsive manner with the intent to gain understanding and find solutions.
Flexibility – We will be agile, adaptable, and creative to enable responsive service delivery and embrace challenges and change with an open-minded and positive attitude.
Perspective – We seek to understand interests, assumptions, actions, and diverse backgrounds by actively sharing and exploring all points of view.
Focus – We will use our Shared Vision as our North Star to evaluate, prioritize, and deliver successful results.
Trust & Confidence – We lead with trust. We consistently behave in ways that earn and inspire confidence by being credible, reliable, and transparent even when vulnerable.
Feedback – No surprises. We will maintain a strong relationship through timely, purposeful feedback in a safe, respectful, and collaborative environment.
Solution-oriented – We see possibilities rather than limitations. We use our diverse capabilities to develop options to resolve our challenges.
Please note: This is a full-time regular hybrid position, which requires regular in-office presence (in either Saanichton or Burnaby, BC).
About PBC Solutions
PBC Solutions has been recognized as one of British Columbia's Top Employers for 2025!
PBC Solutions Ltd. was created in 2022 as a wholly owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross), #1 health benefits provider in BC. Our mandate is to design, transform, and deliver the benefits and claims administration services offered by governments and other large organizations along with our consortium partners DXC Advanced Solutions, NTT DATA, and EY.
Since the spring of 2023, PBC Solutions administers and leads the transformation and digitization of Health Insurance BC Services (HIBC) on behalf of the BC Ministry of Health. HIBC Services administers medically-necessary insured doctor and hospital services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs. In the future, the business will expand to additional public and private client work.
Position Summary
The Release Train Engineer (RTE) is a critical role at PBC Solutions and acts as a coach and facilitator for the Agile Release Train (ART), ensuring the successful execution of SAFe Agile practices. The RTE is responsible for guiding teams through ART events, promoting collaboration, and helping Agile teams achieve their objectives. The RTE is viewed as a leader that peers and clients rely on. They see the business vision, and can bring others along the journey towards successful execution with you. They work to align teams with a shared technological and business vision, facilitate communication with internal and external parties, manage risks, and drive continuous improvement across the organization. The RTE plays a key role in optimizing team performance, ensuring smooth delivery, and fostering a culture of collaboration, innovation and accountability.
Primary Duties
Facilitate ART Events:
- Lead and coordinate Program Increment (PI) Planning sessions, ensuring that all teams within the ART are aligned on deliverables, objectives, and timelines.
- Facilitate key ART Sync meetings, such as the Scrum of Scrums and System Demos, ensuring continuous collaboration and transparency between teams.
- Oversee the execution of other critical Agile ceremonies, including retrospectives, iteration planning, and daily stand-ups, ensuring their effectiveness and alignment with SAFe principles.
- Drive the optimization of value delivery within the ART by applying various tools and techniques.
- Collaborate with Product Management, System Architects, and other key parties to ensure that work is properly prioritized, delivering the highest value first.
- Remove bottlenecks and inefficiencies by identifying opportunities for automation, improving team structures, and aligning processes for maximum effectiveness.
- Identify potential risks and impediments early in the PI cycle and collaborate with teams to develop mitigation strategies.
- Escalate unresolved issues to the appropriate stakeholders and ensure swift resolution to prevent disruptions to the ART’s flow of value.
- Act as a key facilitator in Problem-Solving Workshops and contribute to building long-term solutions for recurring challenges.
- Foster a culture of continuous improvement by identifying areas for development in teams, processes, and tools, and driving action to resolve them.
- Provide coaching to leaders, Scrum Masters, and Agile Teams in adopting Lean-Agile principles, ensuring practices such as Continuous Delivery are embraced.
- Help teams improve their ceremonies, collaboration, and overall effectiveness through regular feedback loops and retrospectives.
- Act as a key liaison between multiple teams, business stakeholders, and other ARTs to ensure clear and consistent communication.
- Translate business goals and priorities into actionable plans for teams, ensuring alignment across multiple disciplines.
- Report on ART progress, dependencies, and risks to senior leadership and other key stakeholders, providing clear insights and recommendations for course corrections.
- Coach leaders, teams, and Scrum Masters in Lean-Agile practices and mindsets.
- Establish and track relevant metrics to assess ART performance, including velocity, cycle time, and quality indicators.
- Analyze data from multiple sources (team performance, stakeholder feedback, and ART outcomes) to drive improvements in processes, alignment, and delivery.
- Use data to guide decision-making and inform adjustments to upcoming PI plans or team practices.
- Other duties as assigned.
- 7-10 years’ experience leading in a SAFe Agile setting, preferably within a SAFe government environment. A blend of Agile roles, including Scrum Master and Release Train Engineer (RTE), will be considered.
- Expert in Agile tools such as Jira and Kendis.
- A combination of education and experience may be considered.
- SAFe Release Train Engineer (RTE) certification is highly desirable.
- Deep knowledge of Agile principles and how they scale across larger organizations.
- Excellent leadership, communication and problem-solving skills.
- Ability to work collaboratively and effectively with cross functional teams and interested parties at all levels, including executives, business leaders.
- Servant Leadership: Ability to lead by example and support teams in achieving their goals.
- Collaboration: Strong collaborative skills to work effectively with various stakeholders.
- Adaptability: Ability to adapt to changing environments and manage multiple priorities.
PBC Solutions is Headquartered in Saanichton, BC (a suburb of Victoria) and also has offices in Burnaby. We operate in a hybrid in-person and virtual environment and the successful candidate must be based in BC with the ability to come to the office when required.
What's in it for you
We offer market competitive total compensation, including an annual incentive bonus plan and market-based salaries. The base salary range for this position is $95,400 - $143,200 annually. Placement in the salary range will be determined by the level of experience and expertise based on corporate guidelines, with the goal to ensure market competitiveness and internal equity.
We offer a robust health & dental benefits plan, with flexible options that will meet you and your family's needs. We also offer a Defined Benefit Pension Plan (PSPP), for all eligible employees, as well as generous paid leaves.
We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender or gender identity, sexual orientation, religion, ability, education level, parental status, or socioeconomic status.
PBC Solutions is an equal opportunity employer and welcomes applications from all qualified candidates.
To request an accommodation in completing this application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries to hr@pbcsolutions.ca
Does this opportunity resonate with you?
Are you seeking a work environment that will challenge you, provide stretch opportunities, and support your success and growth? Then you've found your ideal work environment - Apply today please! We'd love to talk with you to explore this opportunity further with you.
Please note, if selected for this opportunity, you will be required to undergo a background check in accordance with PBC Solutions policies.
We sincerely thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.
This posting will be open until filled. We will start reviewing applications on April 29, 2025.
How we work
Our Guiding Principles
Honesty – We will be truthful. We will create a safe environment to communicate proactively, openly and with respect. We will be transparent and genuine with our interests.
Integrity – We will act consistently to do the right thing and ensure our words and actions align. Embracing opportunities and challenges, we will live our shared values and vision.
Reciprocity - We will strive for fair and balanced exchanges leveraging our unique strengths and resources, recognizing this requires an ongoing give and take. We will win and lose as one.
Autonomy – We respect and acknowledge the interests of each party. We trust each other to make decisions and act based on our diverse strengths to achieve our mutually desired outcomes.
Loyalty – We will be bold, brave, and committed to our relationship. As partners, we will advocate for one another, celebrate our successes, and have each other’s back through our challenges.
Equity – We commit to a balanced partnership. We will make decisions and act based on a fair assessment of capabilities, risks, constraints, and opportunities to achieve mutual success.
Our Intended Behaviours
Communication – We actively communicate in a timely, open, respectful, and responsive manner with the intent to gain understanding and find solutions.
Flexibility – We will be agile, adaptable, and creative to enable responsive service delivery and embrace challenges and change with an open-minded and positive attitude.
Perspective – We seek to understand interests, assumptions, actions, and diverse backgrounds by actively sharing and exploring all points of view.
Focus – We will use our Shared Vision as our North Star to evaluate, prioritize, and deliver successful results.
Trust & Confidence – We lead with trust. We consistently behave in ways that earn and inspire confidence by being credible, reliable, and transparent even when vulnerable.
Feedback – No surprises. We will maintain a strong relationship through timely, purposeful feedback in a safe, respectful, and collaborative environment.
Solution-oriented – We see possibilities rather than limitations. We use our diverse capabilities to develop options to resolve our challenges.